Return Policy
- Time Frame for Returns:
Returns are not allowed. However, Customers have [3] days from the date of purchase to contact Glamatchi for a refund of items due to defects or damage.
Items must be returned in their original condition (unworn, unwashed, with tags attached). - Conditions for Eligibility:
Any worn or washed item, or piece without a tag, would not qualify it for a refund. - Process for Refund:
Customers must contact [info@glamatchi.com] to initiate a Refund request.
Provide proof of purchase (receipt or order confirmation). - Refund Method:
Refunds will be processed within [10] business days of receiving the defective item.
A refund will only be given after the returned item is received and inspected. - Incorrect/wrong size Items:
If the items are incorrect or are incorrect in size upon receipt, Glamatchi will cover all shipping costs and provide a full refund or exchange within the timeframe. Customers have [3] days from the date of purchase to contact Glamatchi upon the incorrect item/ size.
Allowances
Special allowances may be offered during events such as anniversaries, or meetings.
General Terms
Glamatchi reserves the right to modify these policies at any time.
These policies apply only to purchases made directly through www.glamatchi.com
Don’t hesitate to get in touch with info@glamatchi.com for any inquiries or clarifications regarding our policies.
Policies:
1. Information We Collect
- Personal Information: Includes name, address, email address, phone number, and payment information provided when you purchase or sign up.
- Browsing Information: Includes data about your browsing behavior on our website, such as page views and purchase history.
2. How We Use Your Information
- To process transactions: Your information, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This includes trusted third parties who assist us in operating our website, conducting our business, or serving you.
